Home - Frequently Asked Questions
Find answers to common questions about our services, process, and guarantees. Can’t find what you’re looking for? Contact us directly.
Strong Builds is a full-service renovation and construction company based in Auckland. We specialise in:
Yes, absolutely. Strong Builds is operated by Jason, a Licensed Building Practitioner with Master Builder’s Apprentice of the Year credentials. We are fully insured and hold all necessary licenses and certifications. We are members of +IMPAC PREQUAL (Health & Safety Assessed), Licensed Building Practitioners, HazardCo (Health & Safety Made Simple), and New Zealand Certified Builders (NZCB).
We proudly serve the Greater Auckland region, including North Shore, Central Auckland, West Auckland, and South Auckland. If you’re unsure whether your location is within our service area, please contact us directly.
Strong Builds has established a strong reputation for quality, professionalism, and client satisfaction. We have completed numerous successful projects across Auckland and maintain a 5-star Google rating from satisfied clients.
Yes, we’re proud of our work and happy to provide references from previous clients. We also have numerous 5-star Google reviews from satisfied customers. You can view our portfolio of completed projects on our website.
Getting started is simple. Contact us to book a free consultation. During this meeting, we’ll discuss your vision, assess your property, provide expert recommendations, and answer any questions you have. There’s no obligation, and we’ll provide a clear understanding of what’s possible for your project.
Our free consultation includes:
The design process typically takes 6 to 12 weeks, depending on project complexity and the number of design revisions. We provide a detailed timeline during your initial consultation.
Yes, we handle the entire council consent process, including application preparation, submission, and liaison with council. We manage all communication and coordinate inspections on your behalf. This is included in our comprehensive project management service.
Council approval timelines vary depending on project complexity and council workload. Typically, building consents are approved within 4 to 8 weeks. We manage the process and keep you informed of progress.
Changes are welcome. We have a transparent variation procedure. Any changes are discussed, priced, and approved by you in writing before work commences. This ensures no surprises and maintains project control.
Renovation costs vary significantly depending on the scope, size, materials, and complexity of your project. We provide fixed-price quotations based on your specific requirements. We recommend booking a free consultation so we can assess your project and provide an accurate estimate.
Yes, we provide detailed, fixed-price quotations for all projects. Our quotes include all materials, labour, and costs so you know exactly what your project will cost. We don’t have hidden charges or surprise costs.
We work with clients at all budget levels. During your consultation, we discuss your budget and provide recommendations on how to achieve your vision within your financial constraints. We can prioritise elements and suggest cost-effective alternatives.
We discuss payment terms during your consultation. Typically, we require a deposit to secure your project timeline, with progress payments as work is completed. We’re flexible and willing to discuss arrangements that work for you.
Our quotes include:
All work is backed by our comprehensive 10-year Halo Home Guarantee. This provides complete peace of mind that your investment is protected. We also provide detailed warranty documentation for all materials and workmanship.
Quality is our priority. We utilise strict Quality Assurance Checklists throughout every project. Our Site Foreman conducts regular inspections, and we address any issues immediately. Before handover, we conduct a comprehensive final inspection to ensure everything meets our high standards.
We stand behind our work. If any issues arise after completion, we address them promptly under our warranty. Simply contact us and we’ll arrange for any necessary rectification work.
Yes, we are fully insured with comprehensive public liability and professional indemnity insurance. This protects you and your property throughout your project.
This depends on the scope of your project. For some renovations, you can remain in your home with some inconvenience. For major renovations or extensions, temporary relocation may be necessary. We discuss this during your consultation and can provide recommendations for temporary accommodation if needed.
We minimise disruption by:
Standard construction hours are Monday to Friday, 7:30 AM to 5:00 PM, and Saturday 8:00 AM to 1:00 PM. We comply with local noise regulations and can discuss specific requirements during your consultation.
We protect your property throughout construction. We use protective coverings, establish designated work areas, and restore your property at project completion. We discuss site management during your consultation.
Most renovations require building consent. Some minor work may not require consent, but we assess your specific project and advise you accordingly. We handle all consent applications on your behalf.
Yes, we specialise in granny flat construction and understand Auckland Council zoning regulations. We verify zoning compliance and handle all consent applications. We can advise you on rental possibilities and regulatory requirements.
We offer a range of roofing materials including concrete tiles, metal roofing, asphalt shingles, and slate. Each material has different aesthetic, durability, and cost characteristics. We guide you through the options during your consultation.
Yes, we can design and install modern smart home systems including automated lighting, heating controls, security systems, and more. We discuss smart home options during the design phase.
Yes, landscaping is one of our specialties. We design and install beautiful, functional landscapes including gardens, hardscaping, water features, and outdoor structures. We incorporate sustainable practices and water-wise planting.
Project timelines vary significantly depending on scope and complexity:
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We provide a detailed timeline during your consultation.
We typically have availability to start projects within 4-8 weeks, depending on current workload. We discuss scheduling during your consultation and work to accommodate your timeline where possible.
We manage projects to stay on schedule. If delays occur due to unforeseen circumstances (weather, council delays, supply issues), we communicate this to you immediately and adjust timelines accordingly. Our fixed-price quotes protect you from cost increases due to delays.
Yes, we work year-round in Auckland. However, some activities (landscaping, exterior work) may be affected by weather. We plan projects to minimise weather-related delays and discuss seasonal considerations during your consultation.
You receive regular updates throughout your project. We provide weekly progress reports during construction and are always available if you have questions. Your Project Manager is your dedicated point of contact.
You’ll work with a dedicated Project Manager who is your single point of contact throughout your project. Your Project Manager coordinates with our Site Foreman, trades, and council on your behalf. This ensures clear communication and consistent project management.
We encourage open communication. If you have concerns, contact your Project Manager immediately. We address issues promptly and work to resolve them to your satisfaction.
Yes, we welcome site visits. We ask that you coordinate with your Project Manager to ensure site safety and to avoid disrupting work. We’re happy to show you progress and discuss any questions you have.
If you can’t find the answer to your question here, please don’t hesitate to contact us. We’re happy to discuss your project and answer any questions you have.
Let’s discuss your vision and create a tailored solution that perfectly suits your requirements.
Contact Jason, Sarah, and the Strong Builds team today for a free consultation.